Refund and Returns Policy

No Returns, Exchanges, or Refunds

We do not offer returns, exchanges, or refunds under normal circumstances. However, if you receive a damaged or incorrect product, you may be eligible for an exchange or return, subject to product availability.

Unboxing Video Requirement

To process any complaints, an unboxing video is mandatory. The video must capture the entire unboxing process, including the label and the full package, without any cuts, pauses, or edits.

How to Submit Your Unboxing Video

Record an unboxing video from the very start, showing the label and the package in its entirety.
Share the video on WhatsApp at +918451807990 along with your order ID.
Submit the video within 24 hours of receiving your parcel.

Response Time

Our team will review the video and respond within 48 working hours.

Important

Complaints will not be processed without an unboxing video.